How to know a person
Unlock the Power of truly knowing others.
Based on the insights from David Brooks’ book How to Know a Person, this 6-week program is designed to help professionals build deeper trust, communicate with greater clarity, and understand colleagues, clients, and stakeholders on a more meaningful level.
In today’s workplace, technical skills are essential—but the ability to read people, listen with intention, and engage with empathy is what truly sets exceptional leaders and teams apart. This course equips professionals at all levels with the relational intelligence needed to navigate complex human interactions with confidence.
Strengthen Your Leadership. Elevate Your Communication.
Why it Matters.
Strong relationships drive better outcomes.
Teams collaborate more effectively when people feel understood.
Leaders influence more powerfully when they truly see and hear others.
This course strengthens the interpersonal skills that enhance:
- Leadership presence
- Team cohesion
- Client and customer relationships
- Organizational culture
- Conflict resolution
- Collaboration and trust
The goal is not just to interact—but to connect in ways that improve performance, engagement, and long-term results.
How it works
This is a 6-week professional development course. Meetings are scheduled once a week for 6 consecutive weeks and run for 60 minutes. Through guided discussions, practical exercises, and evidence-based frameworks, the program builds core capacities such as intentional listening, strategic questioning, empathy, psychological safety, and relational awareness. By applying these principles, professionals develop stronger trust, navigate conversations with greater clarity, and cultivate more collaborative, high-performing relationships across their organization.
Guiding Principles
Practice deep listening.
Move beyond hearing words to understanding meaning, emotion, and intent. This requires presence, patience, and the ability to listen without rushing to respond or problem-solve.
Lead with curiosity.
Approach others with genuine interest in their experiences and perspectives. Ask thoughtful questions that invite reflection, rather than relying on preconceived ideas or biases.
Cultivate an environment of trust.
Foster an environment where people feel comfortable expressing themselves openly. This involves empathy, respect, and a willingness to hold space for differing viewpoints or vulnerabilities.
See the whole person.
Recognize that every individual brings a unique history, set of values, and personal strengths. Leading with this awareness fosters dignity, compassion, and a deeper understanding beyond workplace roles.
Benefits in Personal Life
- Deeper, More Meaningful Relationships
- Improved Communication
- Greater Emotional Awareness
Benefits for Professionals
- Enhanced Leadership Effectiveness
- Better Team Collaboration
- More Effective Problem-Solving and Decision Making
- More Resilient Workplace Culture